Back Office Officer, Russian Speaking
FXTM brand is authorized and regulated in various jurisdictions.
ForexTime Limited (www.forextime.com/eu) is regulated by the Cyprus Securities and Exchange Commission with CIF license number 185/12, licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 46614. The company is also registered with the Financial Conduct Authority of the UK with number 600475.
ForexTime UK Limited (www.forextime.com/uk) is authorised and regulated by the Financial Conduct Authority with license number 777911.
Exinity Limited (www.forextime.com) is regulated by the Financial Services Commission of the Republic of Mauritius with an Investment Dealer License bearing license number C113012295.
The FXTM Brand provides services to a wide range of different customer types including retail, profesionals, institutional investors, portfolio management all over the world. We offer a vast amount of trading instruments, platforms and accounts, tailored to the individual needs of our clients.
RESPONSIBILITIES AND DUTIES:
- Responsible for transactions processing;
- Monitor the correct workflow (deposit/ withdrawal process in internal systems);
- Responsible for communication and coordination with different departments;
- Responsible for customer relationship management: coordinate with clients for orders, payments and issue resolution;
- Handle customers' inquiries regarding payments;
- Prepare reports and analysis.
- University/ college degree in Economics, Accounting, Finance or a related field;
- Fluency in English and Russian languages, both written and oral;
- Computer literacy; very good knowledge of MS Excel and Word;
- Excellent communication and monitoring skills;
- Ability to work comfortably in a high-pressure environment, as well as work to strict deadlines;
- Relevant experience will be considered advantageous;
- Ability to work in shifts.
Medical insurance after the successful probation period.